Out of Hours

Health Advice when the surgery is closed.

Out of hours/Emergencies

Frimley Primary Care Service provides you with urgent medical care when the surgery is closed i.e. 18.30 to 08.00 hrs on Monday through to Friday and all day and night at the weekends and Public Holidays. This service is mainly staffed by local GPs and nurses.

If you do become ill during these times, such that you cannot wait until your surgery re-opens you can phone the service on:

0118 936 5649

A call handler will ask you for some brief details about yourself and the nature of your problem. One of the doctors or nurses will then phone you back and discuss your problem. You may be given advice on how to manage your problem or if you need to be seen you may be invited to attend our Primary Care Centre based at Frimley Park Hospital. If there is a medical reason why you cannot attend the centre, you may be visited at home.

Normally patients are best seen at the Primary Care Centre because:

Please note that all calls are recorded for patient safety. The telephones in the Primary Care Centre are all withheld numbers and if your telephone does not accept such calls; we may have difficulties in contacting you. Please be prepared to offer an alternative number if this is the case. Please be patient, the line may be engaged during busy periods.

If you require health information and advice, you can also phone NHSDirect on 0845 4647.

You can also ask your local pharmacist for help and advice on common ailments and problems.

Please think carefully before dialing 999 or using the A & E department. These services are for people who are seriously ill or injured.

NHSDirect

If you would like health information or advice on a particular condition or symptom, we recommend you telephone or visit NHS Direct on 0845 4647 where you will find comprehensive and up to date information on a vast range of medical issues.

NHS Direct is a nurse-led information service providing callers with confidential health care advice and information 24 hours a day. It can help with:

Pharmacies

You can visit your local pharmacy for advice on common illnesses; pharmacists are qualified to recommend non-prescription medication and measures to treat minor complaints.

Addresses of local pharmacies and opening times (further information on late night pharmacy opening is available on the FPCS website.

The pharmacy in Tesco Aldershot is usually open from 8.00am to 9.00 pm Mon-Fri, 8.00am -7.00pm Saturday, 10.00am – 4.00pm Sunday ……. The pharmacy in Sainsbury’s, Watchmoor Park (on the A331 past the M3 roundabout) is open until 11pm Monday to Friday and 10 pm Saturday.

Local Hospitals with Accident and Emergency Departments

There are 2 main hospitals in this area with an Emergency Department: